The MSP handbook – a guide for first-generation buyers

What is an MSP and VMS? How do they work together to get the best value for money in contingent workforce management? 

Contingent workforce experts Guidant Global partner with SAP Fieldglass in new VMS and MSP UK collaboration @Pace 

Building a business case: MSP

The MSP MVP - Why it takes less effort than you think to get an MSP off the ground

The pitfalls of DIY MSP: in-house vs outsourced workforce management

<h2>We’ve been recognized by the industry</h2>

<h2>Insights to drive workforce performance</h2>

<h2>Workforce insights in your inbox</h2><p>Sign up for our newsletter with the latest workforce management news, insights, analysis and more.</p>

<h3>Unlock your non-employee workforce’s full potential through a unique collaboration of recruitment industry leaders.</h3>

<h2>@Pace</h2><p>Rethink your non-employee workforce management.</p>

<h2>Drive better workforce performance</h2><p>Book a discovery call with our workforce experts and find out the art of the possible. Filling in the form is the first stop to better performance.</p>

<h2>Delivering #ABetterway</h2><p>Our prime objective is to change the quick-fix, profit-first, impersonal approach that prevails in our industry. Put simply, we deliver #ABetterWay. In the new world of work, we need new solutions, motivational work practices, and leading technology. We anticipate what’s needed to help our clients achieve not just their program KPI’s but ultimately build better businesses.&nbsp;</p>

<h1>Workforce solutions #ABetterWay</h1><p>We provide global workforce management solutions that help companies find the best contingent and permanent talent. Our uniquely shaped solutions, people-centric approach, culture and collaboration with others truly sets us apart from others in our industry.</p>

<h3>Join #TeamGuidant</h3><p>People. Lead. Growth. Three simple words. That’s the secret to our people-centric approach.</p>

<h2>Find out more about Guidant Global</h2>

<h1>Making an ESG impact</h1><p>As part of Impellam a key area of our focus is our global ESG impact. Below are just a few of the initiatives we are delivering at Impellam to play our part in cultivating a better world.&nbsp;</p>

<h2>Drive better workforce performance</h2><p>Book a discovery call with our workforce experts and find out the art of the possible. Filling in the form is the first step to better performance.</p>

<h2>Drive better workforce performance</h2>
<p>Book a discovery call with our workforce experts and find out the art of the possible. Filling in the form is the first stop to better performance.</p>

<h2>We’ve been recognized for our CWM, ED&amp;I &amp; direct sourcing capabilities</h2>

<h2>Advanced direct sourcing insights</h2>

<h3>Benefit from employer brand-led, technology enabled talent communities managed by our expert recruiters.</h3>

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<h2>Unique in the market</h2><p>Our approach is not reliant on technology alone. It’s a holistic, integrated solution that includes talent marketing and talent delivery expertise - underpinned by the latest technology. We work in partnership with you to develop a bespoke direct sourcing strategy and build talent communities.</p>

<h2>We’ve been recognized for our CWM, MSP &amp; SAP capabilities</h2>

<h3>Rethink your non-employee workforce management</h3>

<h2>Unlock your non-employee workforce’s full potential through a unique collaboration of recruitment industry leaders.</h2><p>Introducing <strong>@Pace</strong> from Guidant Global and SAP Fieldglass.</p>

<h1>Recognized as leaders</h1><p>Awards, accreditations and outstanding analyst rankings - we’ve been recognized by many of the leading institutions and analysts in our industry.&nbsp;</p>

<h2>Consulting and Talent Advisory insights</h2>

<h3>Access our brightest minds on a project basis.</h3>

<h2>Consulting &amp; Talent Advisory</h2><p>Access our brightest minds on a project basis.</p>

<h1>Making a difference is in our DNA</h1>
<p>We’ve actively taken the lead within the recruitment industry for diverse and inclusive workforce strategies. By actively working with our clients, suppliers and industry partners, we’re opening doors for people historically overlooked by the recruitment sector.&nbsp;</p>

<h2>Our ED&amp;I partners</h2>
<p>We’ve been pioneering diverse workforces for years and along the way have built a network of credible and specialist partners we work with in the ED&amp;I space.</p>

<h2>Drive better workforce performance</h2>
<p>Book a discovery call with our workforce experts and find out the art of the possible. Filling in the form is the first step to better performance.</p>

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<h1>Global workforce solutions that put people first</h1>
<p>We champion #ABetterWay &ndash; a forward-thinking way of working; moving away from &lsquo;recruitment by numbers&rsquo; and shifting the perspective to focus on people.</p>

<h3>Join #TeamGuidant</h3>
<p>People. Lead. Growth. Three simple words. That&rsquo;s the secret to our people-centric approach.</p>

<h3>Our featured employers</h3>
<p>Guidant Global offers you direct and often exclusive access to amazing jobs with some of the UK's top employers.&nbsp;</p>

<h2>Our solutions</h2>
<p>Agile. Digitally enabled. Scalable. Evolving with you. Our solutions are designed to help organizations achieve new levels of workforce quality, cost savings, compliance and efficiency.</p>

<h1>Integrated Workforce Solutions&nbsp;</h1><p>Guidant Global is proud to be part of Impellam, a connected group offering unparalleled workforce and STEM talent solutions expertise to provide your organization with mission-critical skillsets to future-proof your business. Our blended approach fuses extensive workforce solutions expertise, with access to deep communities of STEM talent.&nbsp;</p><p>As one of the largest workforce and STEM talent solutions companies in the world, we help clients to get the best possible ROI from nearly £4.5bn of workforce spend and 2,900 supplier relationships, across nearly 80 countries.&nbsp;</p><p><br></p>

<h2>Impellam’s journey to Net Zero</h2><p>We've made a long-term commitment to our blended working policy, which encourages less impactful working behaviors – such as working from home and conducting meetings online.</p><p>We calculate our environmental impact across Scope 1, 2 and 3 (selected categories) for our UK operations. Our 2022 UK emissions were 894,249 kgCO2e (down from 969,569 kgCO2e in 2021). This is an average impact of 442 kgCO2e per £m revenue (down from 582 kgCO2e per £m in 2021).</p><p>We achieved carbon neutral certification for 2022 by offsetting our carbon emissions, as stated above, using the PAS2060 framework.</p><p>2022 was our first full financial year of purchasing 100% renewable electricity for our UK operations. In 2021-22, our supplier’s fuel mix was zero carbon and 100% renewable energy, made up of 82.5% wind, 9.3% solar and 8.2% hydro power.</p><p>Our head office has achieved accreditation to ISO 14001 in relation to its environment management systems.</p><h2>UNITY - Our inclusion council</h2><p>We want to create workspaces that reflect the diversity of our society. Where everyone – from any background – can be their authentic selves and do their best work. We are inclusive and welcoming for people of all gender identities, sexual orientations, races, ethnicities, disabilities, abilities, military statuses, socioeconomic statuses, ages and faiths.</p><p>We do this internally through UNITY, our equity, diversity and inclusion council, and externally by working with our clients, suppliers and ED&amp;I partners to design strategies to attract and engage under-represented groups and to remove barriers to recruitment.</p>

<h1>Our people are different&nbsp;</h1><p>Our people bring our #ABetterWay mission to life. We are a collective of like-minded, passionate, experienced and approachable individuals united by #ABetterWay. Many of our people have appearing on SIA’s famed lists covering ‘SIA 100 Europe and North America’, ‘Women In Staffing’, ‘40 under 40’ and ‘ED&amp;I influencers’.</p>

<h3>Optimise contingent workforce performance with an MSP solution built around you.</h3>

<h2>MSP solutions</h2><p>Optimise contingent workforce performance with an MSP solution built around you.</p>

<h2>Workforce insights in your inbox</h2>
<p>Sign up for our newsletter with the latest workforce management news, insights, analysis and more.</p>

<h3>RPO solutions giving you a direct pathway to the best quality permanent talent</h3>

<h2>RPO</h2><p>Giving you a direct pathway to the best quality permanent talent.</p>

<h3>Giving you a direct pathway to the best quality permanent talent.</h3>

<h2>RPO solutions</h2><p>Giving you a direct pathway to the best quality permanent talent.</p>

<h3>Enhance enterprise outcomes through optimized services procurement management.</h3>

<h2>Services Procurement (SOW)</h2><p>Enhance enterprise outcomes through optimized services procurement management.</p>

<h2>We’ve been recognized for our services procurement and SoW sourcing capabilities</h2>

<h1>Solutions to drive workforce performance</h1><p>Agile. Digitally enabled. Scalable. Evolving with you. Our solutions are created on the unique challenges of each client. Not the one-size-fits-all, quick-fix, impersonal approach that prevails in our industry.</p>

<h2>Solution benefits</h2><p>Not the one-size-fits-all, quick-fix, impersonal approach that prevails in our industry.</p>

<h2>Our solutions</h2><p>Agile. Digitally enabled. Scalable. Evolving with you. Our solutions are designed to help organizations achieve new levels of workforce quality, cost savings, compliance and efficiency.</p>

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<h1>#ABetterWay for supplier relations</h1><p>MSPs often neglect suppliers. At Guidant Global, we do things differently. We partner. We collaborate. We nurture.</p>

<h1>Award winning SRM&nbsp;</h1><p>Our supplier and strategic partner relationships have helped us win APSCo’s coveted RPO/MSP of the Year Award four times – and three awards in consecutive years — the only RPO/MSP to ever achieve this!</p><p>We’re well-versed in assuming control of existing supply chains and preferred supplier lists, giving them the opportunity to supply within a Guidant MSP program. We then install governance that allows us to review performance so we can refine the supply chain to include only the very best suppliers.</p><p><br></p><h2>Using our INfluence. Driving inclusion through supplier diversity</h2><p>Our INfluence Supplier Diversity Program has a vital role to play in nurturing more minority suppliers into our supply chain. Working in a two-year partnership, Guidant Global provides selected diverse suppliers with multiple tools to help them achieve greater success and the platform to build mutually beneficial relationships with our clients to help inform and support their ED&amp;I goals.</p><p><br></p><h2>Suppliers driving candidate diversity</h2><p>We work with pre-selected suppliers to create a set of diversity metrics which both Guidant and the supplier commit to. For example – if the client is focusing on driving female representation in an area of their workforce, our suppliers agree that 3 out of 5 candidates submitted will be women.&nbsp;&nbsp;</p><p><br></p><h2>Aligning suppliers to Impellam’s ED&amp;I UNITY program</h2><p>At Impellam we have UNITY – our internal ED&amp;I program. UNITY brings our people together to build communities, find allies across our regions, to raise awareness and champion change. Our BRG’s (business resource groups) align to each protected characteristic (and more, such as veterans). We align strategically suitable suppliers to each BRG area, based on the accreditations they hold and initiatives the supplier promotes.&nbsp;</p><p>This is designed to both extend the reach of our BRG’s but to also help clients find capable suppliers who can help drive specific areas of diverse talent into their workforces.&nbsp;</p><p><br></p><h2>Supporting growth</h2><p>Our Ascend program is designed to identify a small number of suppliers each year and forge a deeper partnership, resulting in growth and brand amplification for both Guidant and the supplier. We achieve this through access to a host of Guidant resources, alignment of shared values, shared intelligence and collaboration across our teams, especially with Sales.</p>

<h1>Become a supplier</h1><p>We only work with the very best recruitment suppliers. Like-minded partners that share our candidate-centric approach. If you would like to know more about becoming a Guidant Global supply partner, get in touch.</p>

<h2>Access best technology in the industry</h2>

<h2>The right technology partners. Configured to meet your unique needs.</h2><p>Our end-to-end technology approach covers identification and configuration to training, change management and ongoing support.</p>

<h2>Discover data &amp; analytics insights</h2>

<h1>Vision. A powerful, personalized data ecosystem.</h1><p>Vision is powerful. A dataset built from your own workforce data and that of thousands of global suppliers’ integral performance data, past and present.</p>